Coronavirus (COVID-19)
Please note, due to the Coronavirus outbreak, our offices will be closing to the public until further notice.
We're here to help you
Our award winning Supporter Care team are here to help with any questions you may have. Do also have a look at our FAQs to see if you can find an answer even quicker!
Get in touch by phone
Our Supporter Care team are now away for Christmas and New Year - you can still join, adopt or donate by phone, find lots of help available in our FAQs or you can contact us using one of our easy to use webforms. We’ll be back to provide our award winning service from 9am on 4th January.
To Join, Adopt or Donate by phone:
0800 035 5929
(8am to 10pm, 7 days a week)
To speak to us about your support:
01483 426333
(8am to 8pm, Monday - Friday and 9am to 5pm, Saturdays)
To speak to us about the WWF Lottery:
01524 753296
(9am to 5pm, Monday to Friday)
To speak to a member of the organisation:
01483 426444
(9am to 5pm, Monday to Friday)
For queries about leaving a gift in your Will to WWF or making a donation in-memory:
Please call 01483 412153 to speak to Rebecca or Maria.
(9am to 5pm, Monday to Friday)
For executors or solicitors dealing with administration of an estate or making a donation from a Will, please visit our Gifts in Wills page.
Get In Touch On Email
Our Supporter Care team are now away for Christmas and New Year but you'll find lots of help available in our FAQs or you can contact us using one of our easy to use webforms. We’ll be back to provide our award winning service from 9am on 4th January.
Using one of our web forms will help us get back to you a lot quicker. Just select the form appropriate to your query below:
If you wish to ask about the WWF Lottery, including cancelling your WWF Lottery Direct Debit, please email us at lottery@wwf.org.uk
Help with an adoption or membership
Our supporter promise to you
We wouldn't be able to achieve anything without you - our supporters. This is our promise to you.
WWF Zero Tolerance
Our staff have the right not to be subjected to any behaviour or abuse that includes:
- Threats of physical harm or violence
- Religious, cultural or racial insults
- Homophobic, sexist or other derogatory remarks
Your conversation with WWF may go unanswered or terminated if you display such behaviour and we will not hesitate to report any serious incidents to the relevant authority.
Our offices
Please note, our offices are closed to the public until further notice.
If you wish to write to WWF, please send your letter to our headquarters at:
WWF-UK
The Living Planet Centre
Rufford House
Brewery Road
Woking
Surrey, GU21 4LL
T: 01483 426444 | E: supportercare@wwf.org.uk
WWF also have other offices around the UK:
WWF Cymru
Churchill House
17 Churchill Way
Cardiff, CF10 2HH
T: 029 2045 4970 | E: wales@wwf.org.uk
Due to the office being closed, it may take longer to answer your call but please keep trying
WWF Scotland
The Tun
4 Jackson’s Entry
Holyrood Road
Edinburgh, EH8 8PJ
T: 0131 659 9100 | E: scotland@wwf.org.uk
Due to the office being closed, it may take longer to answer your call but please keep trying